The NAA Professional Certificate & Diploma is now well established as the credit-rated programme for event industry management and professionals. This programme, which is constantly updated to ensure it is always relevant and instantly applicable to the workplace setting, has seen many from the event industry develop their professional portfolio and receive academic credit.

The programme has been deemed to add so much value to those that have already attended, with more than 2000 successful modules having been completed by participants so far, that the NAA has decided to release a limited number of spaces to individuals from outside the NAA family.

This programme is to take place at the Motorpoint Arena, Nottingham and has four days of delivery by industry experts.

Each day is worth 2 academic credits, credit-rated by Edinburgh Napier University, which can be accumulated towards the Professional Certificate (awarded after 10 credits) and Professional Diploma (awarded after 20 credits).


8th April 2019 (2 Credits)

This course focuses on an understanding of leadership and management skills and how work packages, communication, and responsibility can be devolved to managers. You will be required to identify the respective merits of Goleman’s (2000) six leadership styles, along with those situations and occasions in which they might be best employed. This course will not be focusing on the development of leadership skills, but on the recognition of them and how you will identify and appreciate these in your everyday workplace activity.

“By identifying the different management styles within my team, I feel that I now know how we can work together in the most successful way possible and I am looking forward to seeing how this affects my day-to-day work.”


9th April 2019 (2 Credits)

The course provides both the theoretical context and practical application to the operational aspects of planning and staging events adopting sustainability principles. It is intended to provide these professionals with key concepts and principles which support current thinking and practice in the events industry. The main focus of the course will be on the environmental and social impacts of event management, although the economic impacts will form part of the context. Operational issues affecting the environmental sustainability of a

venue’s operation and the events it stages will be considered looking at key areas including transport, waste, energy, food, water and procurement using case studies to assess good and bad practices in the industry.

 “A very key aspect of contemporary event management and one that is going to have to be considered extensively by all event venues moving forwards.”


10th April 2019 (2 credits)

This course provides the learner with the skills, knowledge, and understanding required to enable them to undertake a risk assessment relative to their undertakings.  Although aimed primarily at the events industry this module can be applied equally across all industry sectors.

Rather than advocating a single, prescriptive approach to risk assessment, this course uses a range of differing approaches an methodologies for risk assessment and provides a number of examples of different ways of documenting a risk assessment.  This approach allows the learner to develop a broader understanding of risk assessment and allows them to make an informed decision about which methodology is best for them.

“This course was instantly applicable to my work setting and has made me appreciate the intrinsic importance of health and safety to events”


11th April 2019 (2 Credits)

This module is aimed at all professionals who work in or plan crowded buildings, spaces, and events and will describe fundamentals in crowd dynamics including the relationship between crowd density, crowd flow, and velocity. The appropriate crowd levels of service for different conditions will also be studied. The module will describe the different types of crowd modelling and simulation and the benefits and pitfalls of each

as well as discussing simple crowd models appropriate to different phases of an event which will be developed and practiced.

All the above will be supported with case studies and exercises and the participants will be encouraged to contribute their experiences.

“It was really great to have an expert in the room who was able to explain the ‘how’ of modelling and crowd simulation, but more importantly, the ‘why’?

Each module is £150 pp, which includes all course materials, refreshments, and lunch.

A discounted cost of £500 applies if all four modules are booked at once.


If you have any questions about the NAA PROFESSIONAL CERTIFICATE & DIPLOMA IN EVENT & SAFETY MANAGEMENT run in partnership with Mind Over Matter (MOM) Consultancy, please don’t hesitate to contact us using the details below:

NAA Course Administrator

Nancy Skipper

For further details about the work of Mind Over Matter Consultancy Ltd in crowded space environments, please visit: